Petty annoyances

The automated messages you get after you've phoned the bank/insurance company/credit card call centre and worked through about fifty different bleedin' touchtone options:

"Thank you for holding. Your call is important to us and we appreciate your patience."

Yes, well - it would be easier to believe that my call is important to you if you could find your way to getting a goddam living, breathing human being to speak to me instead of playing Mozart on a continual loop! Is that supposed to be relaxing? Because it isn't!